Back up your Email folder in Outlook

I’ve now published several articles where I discuss the importance of backing up the data on your computer (See Backing up your files – a vital step to securing your data); and part of that process should also include backing up the email content you have within Outlook. Whether you use Microsoft Outlook for personal […]

How to customise a contacts display name in Outlook

When we are forced to spend vast amounts of our working day using email, it is important that we are able to configure and utilise the features to the best of our ability. Often it’s the small things that can make the biggest difference to how smoothly our working day goes. Today I want to […]

Create a distribution list in Microsoft Outlook

The use of email for many people has become a daily event. Companies and organisations rely heavily on the use of email for correspondence with both internal and external contacts. One aspect of email which can provide great time saving is the use of distribution lists in Microsoft Outlook. A distribution list is a group […]

Setup a POP or IMAP email account in Microsoft Outlook

The first step to using Microsoft Outlook is setting up and configuring your email account. Whether you wish to access an email account through your workplace or one available through your internet provider you will need to know how to configure these settings in Outlook. If you are going to be using an email address […]

Create a rule to forward email to colleagues in Outlook

Microsoft Outlook has the ability to be able to set up rules that allow you to create an action that Outlook will make on your behalf. Rules can be a great method to assist you in managing your incoming and outgoing email and can be a huge time saver! You can apply rules for: Let’s […]

Customise the Quick Access Toolbar

At the start of almost every Microsoft course I teach, I discuss the options you have to customise any of the Microsoft Office products. The Quick Access toolbar (QAT) is right up there on my list of favourite ways to make each program work better for me. All the Office programs have the QAT including […]

How to use Outlook as an RSS feed reader

Whenever conducting Outlook and WordPress training courses I am asked about RSS feeds. It’s one of those phrases that pops up in various places but often people don’t actually know what it is. One such place that it can be found is within the default folders for an email account in Outlook. In this post, […]

Emails are delayed, speed them up!

A common complaint I hear in relation to email is that email is too slow to appear in the inbox. With current technology, we expect instant response and instant receipt. I have often received an email or phone call advising that emails which were sent 15 minutes ago still had not come into a recipient’s […]

Forward a Contact card using Outlook

Microsoft Outlook provides a great solution for managing your email, contacts, calendar, and to do lists all within the one location. In cases where I need to send contact information to other associates or colleagues, I utilise the built-in features of Outlook which allow you to forward any Contact from your address book. I am […]

How to use Email Tracking in Outlook

Microsoft Outlook allows you to assign two email tracking options within an email message. The options include a delivery receipt and/or a read receipt. It is useful to know the difference between these two options and any limitations in how they work. Once you know the specifics you can select the option which best suits […]